Alumni Support & Advising
● Provide individualized monthly one-on-one advising to college-going alumni, prioritizing
in-person and virtual (Zoom) meetings, with phone or text communication used as
supplemental support.
● Support alumni with navigating academic, financial, emotional, career, campus life, and
personal challenges (e.g., financial aid issues, academic probation, mental health
referrals).
● Utilize the College & Matriculation Rubric to create a tiered caseload management model
aligned with student needs.
● Identify and support students in high-risk “red flag” situations (loss of aid, family crises,
enrollment lapses, etc) and develop targeted intervention plans.
● Maintain consistent communication with alumni ensuring ongoing engagement.
● Provide support to undocumented students navigating legal, financial, and career barriers.
● Facilitate access to scholarships, internships, and career development opportunities.
● Support stopped-out students in re-enrollment, transfer, or pursuit of alternative career
pathways (e.g., training programs, employment).
● Work collaboratively with the postsecondary team, Director of Postsecondary Success and
Workforce Development, to help students identify the best-fit alternatives to college or to
engage with the Alumni Lab program when college is no longer an option or students have
stopped out.

Senior-Year Transition and Matriculation Support
● Develop individualized transition plans with College and Career Counselors and
seniors in their final trimester at MESA to build rapport, finalize postsecondary plans and
navigate college enrollment steps.
● Address “summer melt” through proactive outreach, workshops, programming, and
coordination with partner organizations (e.g., CUNY ASAP, Bottom Line).
● Teach or push into MESA’s College & Career Bound 12 course as needed to prepare
students for postsecondary life.

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Alumni Engagement and Events
● Plan and lead well-attended monthly alumni events that foster community,
mentorship, and support tailored to student needs. Events may include workshops,
group office hours, outreach to key campus stakeholders, encouragement to
participate in campus activities and clubs, and assistance with building career-aligned
experiences such as internships.
● Connect with successful alumni on campus to support and enhance caseload
management.
● Leverage alumni experiences to inform and inspire current MESA students.
● In collaboration with the postsecondary team, organize alumni career and networking
events and workshops focused on life skills and career planning, such as resume
building, mock interviews, informational interviews, and job search strategies.
Partnership Development
● Build and maintain strategic relationships with representatives from colleges, CBOs, and
community partners to better serve MESA alumni.
● Coordinate campus visits and act as liaison between students and college support offices.
● Engage in collaborative problem-solving with institutions to address systemic challenges
affecting student persistence by sharing trends and feedback with campus and community
partners.

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Program Strategy & Data Management
● Maintain accurate records of alumni contact information, academic progress, and
including transcripts, financial aid documentation in OverGrad.
● Collect, analyze, and act on data related to alumni persistence and completion,
using platforms such as the National Student Clearinghouse, CUNY Data Share,
OverGrad, and internal systems to inform strategy and prioritize support.
● Track student milestones and use data to inform campus visits, programming, and
partnership needs.Keep alumni contact information current and use CRM or
spreadsheet tools to track outreach and outcomes.
● Provide regular updates and insights to leadership and relevant school teams to inform
strategy refinement, highlight areas of concern, and support continuous improvement.

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(1) Minimum Bachelor’s degree, Master’s Degree preferred;

(2) Preferred minimum of three years experience in college advising, college access/ persistence, higher education, or youth development;

(3) Strong knowledge of postsecondary systems including CUNY, SUNY, FAFSA, SAP, and transfer processes; (4) Deep knowledge of college access and persistence challenges, especially within the CUNY/ SUNY systems;

(5) Belief in and alignment with MESA’s core values, educational philosophy and commitment to diversity, equity and inclusion;

(6) Experience working with population of first-generation college-going students from urban setting;

(7) Willingness to travel periodically for campus visits;

(8) Spanish speakers are a strong plus.

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MESA is committed to attracting, hiring and retaining a diverse and inclusive staff. It is MESA’s
policy to ensure equal employment opportunity without discrimination or harassment based on
race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil
partnership status, genetic information, citizenship status, uniformed service member or veteran
status, or any other characteristic protected by law.

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Please email your resume and cover letter to Arthur Samuels, Co-Executive Director, at
hiring@mesacharter.org with the subject heading “25-26 Alumni Persistence & Matriculation
Manager” Cover letter should specifically indicate why you want to work at MESA. APPLY BY EMAIL
ONLY. Due to the nature of the position and the volume of applications received, MESA will not be
able to reply to all submissions. MESA will contact candidates with next steps.